Try it first, then decide

Day 1 is free

The honest first line of any refund policy: you run a full day of the program — the workout, the targets, the dashboard — before you pay anything. You are not buying a description of the thing. You are buying the rest of a thing you have already used.

Which is why there is no change-of-mind refund below, and why we would rather say so than bury it. If you are not sure, don't buy yet. Day 1, the study guides and the whole blog stay free for as long as you want to read them.

If the billing or the access goes wrong

Charged twice, charged after you already owned it, or you paid and can't get in? Email us and it is put right — refunded if that is the fix. No conditions, no deadline, nothing to prove. We took money for something that didn't work; that one is on us.

The 30-day guarantee, and its one condition

This guarantee is about the result, so it belongs to someone who ran the program. Run the 30 days. If you finish at 80% or better on the compliance figure your dashboard shows you, and the scale, the tape and the Day 30 photos all say nothing happened — full refund.

80% is not a trick number. It is about 24 of the 30 days done properly, and it is on your own screen, not ours — you read it off the dashboard and tell us what it says. If you ran the program you are past it without thinking about it. If you didn't run the program, there is nothing for the guarantee to measure.

Email hello@shred30.com from your purchase address any time between Day 30 and 45 days after you bought (the 30 days, plus room to finish). We refund to the original payment method through Stripe, and it usually lands in 5–10 business days.

Your statutory rights

UK and EU consumers get a 14-day cancellation right on distance purchases, and on digital content it ends the moment supply starts with your agreement. That is the trade the buy button spells out before you press it: all 30 days unlock straight away, and the cancellation right ends when they do. It is the same bargain every instant download makes — you get it now instead of in a fortnight.

What that does not touch: if the product is faulty, not as described or not fit for purpose, your rights under the Consumer Rights Act stand whatever this page says. Nor does it touch the guarantee above — that one we offer because we mean it, not because the law makes us.

How to claim

• Email hello@shred30.com from the address you bought with.
• Say roughly when you bought, and which of the three above you're claiming.
• For the 30-day guarantee, tell us the compliance figure on your dashboard.
• No forms, no phone calls, no "retention offers".